Accuracy matters, particularly when casino terms, licences and payment rules can change. This policy explains how Latest Casino Promos handles factual errors and updates.
How to report an error
Use our contact page and include the page URL, the statement you believe is wrong, the correct information and—where possible—a primary source such as current terms or a regulator record. Please do not send account passwords, payment details or identity documents.
How we assess requests
- We verify material claims against current, reliable evidence.
- Operators may request a review but cannot purchase a correction or removal.
- Opinions are not changed simply because a party disagrees; the underlying facts will be checked.
- Minor spelling or formatting fixes may be made without a correction note.
Evidence checklist
To help us verify a report, include the page URL, the exact statement in question, the date you observed it and a current primary source. Useful sources can include an operator’s published terms, a regulator record or an official payment-policy page. Screenshots may provide context, but remove account numbers, transaction details, identity documents and other private information before sending them.
Review and escalation process
- We classify the request as a factual correction, time-sensitive offer update, legal or safety concern, or minor presentation issue.
- We compare the claim with current primary evidence and contact the relevant party for clarification when appropriate.
- If the error is material, we update the page and add a dated correction or update note where practical.
- If you disagree with the outcome, reply with additional primary evidence and request a second editorial review. When practical, someone other than the original reviewer will reassess the evidence.
We aim to acknowledge genuine reports as soon as practical. Complex licence, legal or payment disputes can require more time, so we do not promise a fixed resolution deadline.
Material corrections
When an error could affect a reader’s decision—such as the wrong wagering requirement, maximum cashout, licence, eligibility rule or withdrawal condition—we update the page and add a dated correction or update note where practical.
Offer changes versus errors
A promotion changing after publication does not necessarily mean the original report was inaccurate. We update time-sensitive information when discovered and encourage readers to confirm the current terms on the operator’s website before registering or depositing.
For our research standards, see How We Review Online Casinos and our Editorial Policy.